Reference

rohtoto Privacy Policy for Your Account

Our Privacy Policy explains how rohtoto handles the details connected with your account, device and wallet activity.

Account dataWallet recordsDevice choicesYour privacy rights
rohtoto rohtoto Privacy Policy for Your Account
PRIVACY CONTACT

Check Your Privacy Support Route

A clear contact path matters when a privacy question affects your account or wallet status.

Account privacy request Use the account support path to ask what personal details are connected with your…
Wallet record query For a DANA, OVO, GoPay or QRIS question, add the transaction reference and date.
Access concern If a familiar phone or browser cannot reach your account, tell us the device…
DATA PRACTICES

See How We Handle Your Records

We keep this policy practical by linking each data use to an account step you recognise. Phone verification supports account access, device signals help protect sign-in, and payment references help us match…

Account details

We use your submitted contact and verification details to create, maintain and protect the account path. If a requested field is necessary for access, leaving it incomplete can prevent that step from working.

Device signals

When you move from mobile login to the lobby, we may record browser, device and access signals for session continuity and security checks. These signals are not your wallet password.

Cookie choices

Our web pages may use cookies or similar browser storage for session function, consent choices and basic page operation. You can manage browser storage through your device settings, although some account steps may change.

Payment references

A DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri or BNI reference can help reconcile a receipt or status query. We use the reference for that task rather than requesting your wallet secret.

Retention decisions

We retain records only for the account, security, payment reconciliation or legal purpose that requires them, then remove or restrict them according to applicable retention duties and operational need.

Change requests

To request correction, access or another permitted change, contact us through the support path with enough account detail to locate your record. We may verify ownership before releasing or editing personal data.

Find Answers About Privacy Policy

These questions address the privacy points you are most likely to consider before opening an account. We cover the data connected with verification, mobile access, local wallet records, browser storage and requests made through our support path. If your situation is not listed, contact us with the account detail you can safely share.

The rohtoto Privacy Policy covers account details, phone verification, device and access logs, browser storage, payment references and support requests connected with our web account journey.

We use phone verification to confirm an account step and help protect access. If you do not complete a required check, account entry or a related request may not proceed.

Yes. The Privacy Policy covers payment references and status details linked with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, without asking for wallet passwords.

We may record browser type, device signals, session details and access times when you sign in or move between account pages. These details support session function, security checks and access troubleshooting.

Use the account support path and state whether you want access, correction or another permitted change. Include your verified contact detail; we may confirm account ownership before responding.

Retention varies by the purpose of the record, such as account support, payment reconciliation, security or legal duties. We remove or restrict records when the applicable need has ended.

Yes. Some rights, account actions and service availability depend on local law. Where local law permits, we will explain the available request path and any verification needed to handle it.